Never asked how I was doing, never said thank you, never said you're welcome, never said have a good day...all around rude and most importantly; NOT HELPFUL.
I have literally been calling every day for 2 weeks now. Every time I call, the recording tells me. That the line is receiving me calls then normal, and top receive a call back press 1 to end this call press 2. Those are the only options. So you can't even get in line to wait to talk to someone. So I chose to receive a call back for the next day. No one ever calls me back. It's so frustrating!!!
Awesome service!!! I went there just to swap old plate for new. There were at least 30 people waiting. Then this guy came around asking what people were there for, if he could process them he would take them out of line and get it done. I greatly appreciate he did it.
Avoid this RMV if you can, they're rude and clearly don't care about their jobs. The only up side to this RMV is that it's never crowded, so you're out within a half an hour.
Why do you guys even have a phone if no body answers it.
Not busy, VERY helpful, and the staff is actually courteous instead of miserable. Not your typical MA RMV. Worth the drive, your overall time leaving your driveway and back will be less than most other offices.
When I brought in paper work, one of the women snarled, "...where's the other paper work??" And I had no idea I needed more. She then proceeded to rudely explain that I needed this and that and yada yada. It's like they think we're supposed to know the way everything at the RMV works.
I've been trying to register my car in MA from CT, but they are making this process difficult. I went back there 4 days in a row, and each time the workers there looked and acted miserable and none of them gave me all the information I needed at once, even after asking if that was all I needed (hence going back 4 days in a row). And I'm STILL not done dealing with them.
Rmv is a US Local Government Office based in Greenfield, Massachusetts. Rmv is located at 18 Miner St, Greenfield, MA 01301, USA.
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