I would never ever use them again. They screwed up the original installation, it took them another two tries to fix their screw ups. And then the owner argued with me about the installation of the shower doors! I've been in construction for over 40 years and the installation looked like a home owner with no construction skilled did the installation. I know of two others that had issues too!!! THEY SUCK!!!
Great Service
Just had a service call and I must say the person they sent was polite and very knowledgeable. Also very informative about what they do. I would use them again without hesitation
In response to the previous review. I am the owner of Bath Fitter in Greenfield and was concerned that I may have a legitimate complaint out there. I always do my best to make my customers happy, which is why I have an A+ rating with the BBB. It wasn't until I read the name out loud that I realized the review was a hoax. To anyone considering a bath renovation with us I hope you do your research and take reviews like that with a grain of salt, the internet is a great resource, but it is unfortunately too easy for people to make false claims. Jack Hoff is not a real person.
Basically the same materials you could pick up at Home Depot for half the price. Used bath fitter because I didn't have time to deal with the installation myself. Huge mistake. Terrible support after the sale. Our tub liner developed a white discoloration near the drain shortly after installation. They sent someone out to look at it while I was at work who refused to honor the warranty, and told my wife "Your husband must have poured paint down the drain." If I was home I would have punched him in the mouth. What kind of idiot would spend $1800 on a new tub and pour pain down the drain? Their "mildew resistant caulk" developed black spots all over it within a year despite proper ventilation and regular cleaning and I had to re-do it myself. I would not recommend these clowns to anyone.
Bath Fitter is a US General Contractor based in Greenfield, Massachusetts. Bath Fitter is located at 1175 Bernardston Rd, Greenfield, MA 01301, USA.
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